We take pride in the quality of our products and stand behind our workmanship 100%. In the event of any defects or errors on our part, we will gladly provide a replacement at no charge. However, please note that we typically do not accept returns due to user error, such as incorrect size, design, or color selections.

Refunds (if applicable): We are committed to offering the best products, and we are happy to replace your order for the following reasons:

  1. The product is flawed.
  2. The print quality is poor.
  3. The product received differs from the product originally represented on our website.

To request a refund or replacement, please email us at [email protected] and include a photo of the product you received along with detailed shots, if necessary. Our customer service team will review your claim, and if approved, we will provide you with a replacement free of charge. For all other refund requests, please email us at [email protected], and our customer service team will review your claim.

Please note that customers are responsible for return and exchange shipping costs. If your return is approved, we will provide you with a return address. Allow 3-5 business days after we receive your return for the refund to appear. Unauthorized returns or items that are washed, worn, or damaged will not be eligible for a refund or replacement, and the item will be forfeited.

Late or Missing Refunds (if applicable): If you haven’t received a refund yet, please check your bank account first. Then, contact your credit card company, as there may be processing time before the refund is officially posted. If you’ve completed these steps and still haven’t received your refund, please contact us at [email protected].

Sale Items (if applicable): Only regular-priced items may be refunded; unfortunately, sale items cannot be refunded.

Exchanges (if applicable): We only replace items if they are defective or damaged. If you need to exchange it for the same item, please email us at [email protected]. Our customer service team will review your claim, and if approved, we will provide you with a return address.

Gifts: If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift or the gift giver had the order shipped to themselves to give to you later, we will issue a refund to the gift giver, and they will be informed about your return.

Shipping: If your claim is approved, we will provide you with a return address. You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. The time it takes for your exchanged product to reach you may vary depending on your location. For items over $75, consider using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of the returned item.